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Restaurant Environment |
When a Chinese boy steps into this Chinese restaurant located in Bloomsburg, he is greeted with rich spices and culinary flavors that give him a taste of home. Bright lights spill over and reflect the red and gold decorative elements, giving the whole space a warm and bustling atmosphere. He is mesmerized by the traditional Chinese artwork that covered the walls, which included Chinese knots, paintings, and lanterns, showcasing China's long cultural history. Chinese elements are also incorporated into the décor of the restaurant, such as red curtains, carved wooden furniture, Chinese calendars, and the famous Chinese architecture: the Oriental Pearl Tower.
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Sichuan Chicken |
An aroma hits his nose and makes his mouth water. The sound of knives cutting vegetables and pots and pans emanates from the kitchen, where a chef wears a white chef's outfit, complete with a high, white hat and mask to ensure food safety and hygiene. They wear aprons and their hands deftly operate various kitchen utensils, skillfully mastering the heat and seasoning, making him even more excited about the food he was about to taste. The waiter gives him a warm wave and brings him a menu. After informing me that he was Chinese, she kindly recommended dishes in Chinese. The restaurant offers a wide variety of Chinese dishes, from delicate dim sum to hearty entrees. Whether it's Cantonese barbecued pork buns, Sichuanese mapo tofu, or Hunan chicken. The boy is confused by the food choices and asks for recommendations. "Kung Pao Chicken, Sichuan chicken, Hunan chicken and Curry beef.", she smiles.
While waiting for his food, the boy chats with the owner for a while. The owners are from Fujian and have been in the restaurant business in the US for more than 20 years. The boy is amazed, " Most Chinese people who start a business in the U.S. would choose the restaurant industry. Is that, why is this?" "The majority of Chinese people will choose the track, the need for technical threshold is not high, the initial investment does not need to be too big every day can have a stable cash flow, coupled with the U.S. side of the catering in fact not as domestic so voluminous, catering is not necessarily to make a unique taste of the amazing to survive, so open a restaurant is a very stable business," shrugs the owner.
However, running a restaurant in a foreign country is not an easy job. The boy is confused by the language barrier. He scratched his head with doubt, "I wondered if you could communicate well with American customers." He smiled and said, "Actually, we only know some English expressions related to food and beverage, how to guide customers to order, introduce food to customers, and so on." "Language and cultural differences can be the first obstacle entrepreneurs face. Without familiarity with English, communication with suppliers, employees, and customers may suffer. For example, it is important to understand the significance of contractual terms and commercial agreements when negotiating prices and delivery details with suppliers." the owner added. The boy hears that there is actually a Chinese-English bilingual waitress inside the store, who was found through a company that helped them a lot.
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Bilingual waitress |
The waitress is provided by a company named
Getskt. What's interesting is the story behind the company. Its operation is a genuine concern and support for Chinese compatriots who feel helpless and lonely of being away from home, language barriers, cultural differences, market competition, and all kinds of difficulties intertwined. However, at such a time, there is a company that warms the hearts of these far-from-home people with their true love and care. This company doesn't just provide superficial service and support, they focus on building a genuine emotional connection with their customers. They listen to their customers, share their worries, and feel their joys and sorrows. They are not only business partners in the eyes of customers, but also friends and family-like existence. This true love is reflected in their attention and care to every detail. Whether it's market research, menu design, staff training, or supply chain management, they always do their best to make sure their customers get the best help and support. They are willing to spend more time and energy to understand the needs and expectations of their customers and customize the most suitable solutions for them. They are willing to put in more effort and sweat to ensure that their customers' dreams can come true, and their restaurants can operate successfully. Because of this true love and care, because of the support and help of this company, Chinese compatriots in the U.S. restaurant business can flourish and grow. They have found a sense of belonging and security here, the motivation and courage to move forward, and the power of understanding and support. Under the inspiration of this true love, they move forward bravely, climb the peak, and let their dreams bloom brilliantly in foreign lands.
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